In case of motor accident; If your vehicle is damaged or involved in an accident, you are required to call ForenSys (165). ForenSys provides a service that streamlines the entire claims process involved in the underwriting and claims operations of the insurance industry, from the moment the accident occurs to the resolution of the insurance claim. Once a report has been made to ForenSys, you can then call our office.
In case of a property claim; call the relevant authorities (police) first and then contact as soon as possible Citizens.
In case of a health claim; contact Citizens and provide them with all the necessary documents.
All claims should be as soon as reported to Citizens.